Terms of Service
These Terms of Service are an agreement between you and VOYAGI PTE. LTD., 120 Robinson Road #13-01, Singapore 068913. They cover the Feva app (the “App”) and any website or service that links to these Terms. VOYAGI PTE. LTD. may be referred to as “Feva,” “VOYAGI,” the “Company,” “we,” or “us.” The App, websites, content, tools, features, and functionality we provide are collectively the “Services.”
By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not understand or agree to them, do not use the Services. If you use the Services for a company or other entity, you represent that you are authorized to bind that entity.
Important: These Terms contain an arbitration clause and class action waiver. You agree to resolve disputes through binding individual arbitration and waive the right to have those disputes decided by a judge or jury or to participate in a class, collective, or representative action.
Using the services
Registration and age
You agree to provide accurate and complete registration information. You represent that you are at least 18 years old. We do not permit anyone under 18 to use the Services. You also confirm that every character or persona described or referenced in your inputs is at least 18 years old.
Account security and suspension
You are responsible for keeping your credentials confidential and for activity under your account. Notify [email protected] immediately if you suspect unauthorized use. You may not repeatedly delete and recreate accounts, create multiple accounts under one identity, circumvent restrictions, manipulate platform features, or otherwise undermine the Services. We may suspend or terminate accounts that do so.
Use, storage, and notices
We may establish limits for use, data retention, and storage. We are not responsible for deletion or failure to store data and may close accounts that remain inactive for an extended period. You consent to receive electronic notices about your account, service changes, and other updates.
Acceptable use
You are responsible for content you submit, post, transmit, or share, including text, images, audio, video, graphics, information, and other data (“User Content”). We may monitor, edit, restrict, or remove content that violates these Terms, applicable law, or the rights or safety of others.
Prohibited content and activity
You may not use the Services to:
- infringe intellectual property, privacy, publicity, or other rights, or submit content you have no right to use;
- distribute malware, disrupt systems or networks, evade access controls, scrape the Services, or reverse engineer them except where law expressly permits;
- engage in spam, fraud, unauthorized advertising, impersonation, or collection of another person’s contact information;
- create or share obscene or pornographic content, hate speech, defamatory content, or content promoting cruelty, violence, terrorism, criminal activity, illegal drugs, self-harm, or suicide;
- sexually exploit or abuse a minor, including through child sexual abuse material, grooming, or sexual extortion;
- submit another person’s voice, likeness, identity, or persona without permission or create deceptive impersonations or harmful deepfakes;
- provide medical, legal, financial, or tax advice, or facilitate automated decisions that adversely affect legal rights; or
- lease, lend, sell, sublicense, or resell access to the Services.
We may investigate suspected violations, remove content, limit features, suspend or terminate accounts, and report unlawful activity. AI-generated replies are fiction and may be inaccurate or offensive. Do not treat characters as real partners, therapists, lawyers, or doctors. The App is not a crisis service.
Intellectual property
Your content
You represent that you own the rights to User Content you submit or have all permissions needed to submit it. You keep your existing ownership rights. To the fullest extent permitted by law, you grant us a nonexclusive, worldwide, royalty-free, fully paid, transferable, sublicensable, perpetual, and irrevocable license to host, copy, display, distribute, transmit, store, modify, commercialize, and otherwise use that content to operate, secure, provide, analyze, and improve the Services, including training artificial-intelligence or machine-learning models.
Characters and generations
You own the text, images, audio, or video generated for you in response to your interactions (“Generations”), to the extent permitted by applicable law, but not the underlying Character or another user’s Generations. Characters, including names, images, settings, and associated intellectual property, remain owned by VOYAGI or its licensors. You grant us the same license described above to use Generations elicited by you for operating and improving the Services.
Service content and trademarks
The Services contain content and features protected by copyright, patent, trademark, trade-secret, and other laws. Rights not expressly granted are reserved. VOYAGI and Feva names, marks, and logos may not be used without our prior written permission. Third-party marks belong to their respective owners.
Copyright complaints
To report alleged infringement, email [email protected] with your signature, identification of the copyrighted work and allegedly infringing material, your contact details, a good-faith statement that the use is unauthorized, and a statement under penalty of perjury that your notice is accurate and you are authorized to act.
If your content was removed because of a mistake or misidentification, you may send a counter-notice identifying the removed content and its former location, your contact details and signature, a good-faith statement of mistake, and any jurisdiction and service-of-process statements required by applicable law. We may terminate repeat infringers.
Legal terms
Third-party services
The Services may link to third-party sites, resources, or applications. We do not control or endorse them and are not responsible for their content, availability, practices, goods, or services. Your dealings with third parties are between you and those parties.
Indemnity and release
To the extent permitted by law, you agree to release, indemnify, and hold harmless VOYAGI, its affiliates, and their officers, employees, directors, and agents from losses, claims, damages, liabilities, and reasonable legal fees arising from your use of the Services, your User Content, or your violation of these Terms or another person’s rights.
Disclaimer of warranty
The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, error-free, accurate, or reliable.
Limitation of liability
To the fullest extent permitted by law, VOYAGI will not be liable for indirect, incidental, special, consequential, exemplary, or loss-of-profit damages arising from the Services, User Content, Characters, Generations, unauthorized access, or third-party conduct. Our total liability will not exceed the greater of US$100 or the amount you paid us for the Services during the 12 months before the claim. Some jurisdictions do not allow certain exclusions, so parts of this limitation may not apply to you.
Disputes and governing law
Before filing a claim, contact [email protected] and try in good faith to resolve the dispute for 30 days. Unresolved disputes will be governed by California law, excluding conflict-of-law rules, and resolved in English by one arbitrator under the expedited commercial rules of the American Arbitration Association’s International Centre for Dispute Resolution in Santa Clara County, California. Either party may seek temporary injunctive relief from a competent court.
Arbitration proceedings and awards will be confidential. Each party bears its own lawyers’ and experts’ fees. Claims may be brought only in an individual capacity, not as a plaintiff or class member in a class, collective, consolidated, or representative proceeding.
Termination and changes
We may suspend, terminate, or discontinue all or part of the Services, remove content, or deactivate accounts for violations, lack of use, legal or safety reasons, or other legitimate operational reasons. We may update these Terms and will post the revision date here. Unless changes address new features or legal requirements, material changes will take effect no earlier than 14 days after posting. Continued use after the effective date means you accept the revised Terms.
Purchases & subscriptions
These purchase terms form part of the Terms of Service. You must be 18 or older to purchase. Feva may offer one-time virtual-credit packs (“Credits”) and auto-renewing subscriptions in the amount, period, currency, and price shown at checkout.
Payment and benefits
Purchases are processed through Apple In-App Purchase or Google Play Billing using the payment method on your store account. Credits have no cash value, cannot be transferred, and do not expire while your account remains open. Subscription benefits last for the paid period. If a payment is pending, do not submit it again; use the App’s recovery tools or contact support.
Renewal and cancellation
Subscriptions renew automatically until canceled. Deleting the App does not cancel a subscription or refund a purchase. Cancel through your Apple ID or Google Play account settings at least 24 hours before the current period ends. After cancellation, benefits continue until the end of the paid period. Deleting your account forfeits unused Credits except where law requires otherwise.
Refunds and changes
App-store purchases are governed by the applicable store’s refund policy. Submit refund requests directly to Apple or Google Play. If a refund is granted, corresponding Credits or subscription benefits may be removed. We may change future prices with reasonable notice; already credited Credits do not expire because of a price change.
Community guidelines
Our community is a place to ask questions, share feedback, and explore creative uses of AI. The standards in the Acceptable Use section apply across Feva, community forums, and official channels. Treat generated output as fiction and contact qualified local help in an emergency.
Participate thoughtfully
- Be civil and respectful. Personal attacks, harassment, hate, threats, and abuse are not permitted.
- Stay relevant. Do not post spam, repetitive content, unauthorized promotions, scams, or irrelevant links.
- Protect people. Do not share pornographic content, exploit minors, impersonate others, or spread intentionally harmful misinformation.
- Report responsibly. Include the character name, time, and a clear description when reporting a problem. Never email illegal child sexual abuse material.
- Keep accounts secure. Do not request or share logins, scrape the Services, evade filters or limits, or resell access or Credits.
We may filter inputs and outputs, hide content, refuse a request, take down a character, reverse Credits obtained through abuse, suspend or terminate an account, and report unlawful activity. Serious or repeated violations may result in permanent removal.
Questions?
For questions about these Terms, payment issues, copyright concerns, or reports of violations, contact [email protected].
VOYAGI PTE. LTD.
120 Robinson Road #13-01
Singapore 068913